Support Email
For account, trade, or technical issues, please email terataiwan@gmail.com, and include your character name and relevant screenshots in the email.
Contact the Operations Team
If you have account issues, sponsorship-related questions, or suggestions, feel free to contact us using the methods below. Team members will reply within 24 hours.
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Discord Support
Enter Discord Server, create a ticket in the #support channel, and staff will assist you in real time.
Feedback Form
We welcome bug reports and feature ideas to help us keep improving the server experience.